Customer Care
Our customer care experts are available 24/7.
Phone: 800.290.5900
Email: customercare@eventbuilder.com
At EventBuilder we have a simple philosophy: support of our customers must meet or exceed their expectations. As our technology has evolved, so has the experience and expertise of our personnel - and it is this experience that enables us to provide the level of support customers have come to expect from EventBuilder.
Our Customer Care representatives are courteous, professional and well- trained. And, in annual surveys, we consistently receive the highest marks for unparalleled responsiveness to customers. Our Customer Care personnel are trained on all user and technical aspects of our products. Receiving this 'level 1 support' means that the first call customers make to EventBuilder Customer Care team is the only call they need to make! We solve your problem the first time -- no transferring and no waiting. In addition, during your conference calls, Customer Care representatives are available to support you, assist your participants and make your conference as successful as possible.
When you call EventBuilder, one of our award-winning support team members will be available to help you -- real people who know the business, understand the technology and are committed to you experiencing the best customer care in the industry.
Call us: we think you will agree that EventBuilder Customer Care is what you deserve.
Our customer care department is trained to meet all your conferencing needs including:
- Scheduling your audio and web conferences.
- Preparing for your meetings.
- Identifying systems requirements.
- Assisting customers in connecting to audio and web conferences.
- Helping customers to receive product demonstrations and trainings.
- Customizing your account setup.
